Dear Investor, in case of any grievance / complaint against Mr.
Vikash Bagaria, research analyst the following steps can be
followed:
If you are not satisfied with my services and would like to lodge
a complaint, I would request you to first talk to me, your Research
Analyst, Mr. Vikash Bagaria who is your point of contact. You can
discuss with me, and be rest assured that your complaint will be
resolved on best efforts within 5-7 working days. You can follow
any of the two methods; Firstly, You may contact Compliance Officer of the research analyst Name: Mr. Vikash Bagaria Address: Rangoli Mall office area, 4th Floor, Room No-430, 212 Girish Ghosh
Road, Belur Howrah-711202, West Bengal. Email-id grievance@chartntrade.com Phone No. - 91- 7439759090. Secondly, You may approach directly to Mr Vikash Bagaria- the
research Analyst via any of the following means. You can also email (info@chartntrade.com) or WhatsApp to me
at +91-07439759090. You can visit at Rangoli Mall office area, 4th Floor, Room No-430, 212
Girish Ghosh Road, Belur Howrah-711202, West Bengal.
I will try to resolve your complaint within 5-7 working days. The
first step is for me to be clear about the nature of your complaint,
and to identify what I can do to resolve the issue. When I have
finished my investigations into your complaint, I will be in touch to
provide you with a full response to your complaint & a proposed
solution to it.
If your complaint is not resolved within a period of 15-20 Days, or if
not satisfied with the response of the research analyst you can lodge your
grievances with SEBI SCORES portal and ODR portal has been established for resolution of
disputes arising in the Indian Securities Market. If you are unsatisfied
with the response or resolution provided, you may access SCORES portal
or ODR Portal, via below link- SCORES – scores.sebi.gov.in ODR PORTAL- www.smartodr.in You may also write to any of the offices of SEBI. For any queries,
feedback or assistance, please contact SEBI Office on Toll Free Helpline at
1800 22 7575 / 1800 266 7575